Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect personal information such as:

• Name, email address, phone number, and mailing address
• Billing information and payment details
• Property information related to cleaning services
• Service preferences and requirements
• Communication records between you and our team

1.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:

• Browser type and version
• Device information (operating system, hardware model)
• IP address
• Pages visited on our website and time spent
• Referring website or source

2. How We Collect Information

We collect information through various methods:

2.1 Direct Collection

Information you provide to us directly when you:

• Fill out forms on our website
• Subscribe to our newsletter
• Request a quote or book services
• Contact us via phone, email, or our contact form
• Provide feedback or respond to surveys

2.2 Automated Collection

Information collected automatically through:

• Cookies and similar tracking technologies
• Website analytics tools
• Server logs

For more information about cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Processing transactions and sending related information
• Responding to inquiries and fulfilling service requests
• Sending administrative information and service updates
• Sending marketing communications (with your consent)
• Improving our website and services
• Personalizing your experience
• Conducting research and analysis
• Detecting, preventing, and addressing technical or security issues
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

4.4 Protection of Rights

We may disclose information to protect the rights, property, or safety of Zrelaya Yagodka Cleaning Services, our customers, or others.

4.5 With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7.1 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in these communications or by contacting us directly.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Zrelaya Yagodka Cleaning Services
1234 Cleaning Avenue
Vancouver, BC V6E 1A1
Canada

Email: [email protected]

Phone: (604) 555-1234